Shippings & Returns

Your satisfaction matters to us, we accept returns of unused items in their original packaging within 30 days of delivery.
Any returned items that are used, dirty, have missing or damaged packaging will be subject to additional depreciation fees or returned to you at your expense.

*Due to the expensive nature of shipping inflatable stand up paddle boards returns of these items are subject to a $75 restocking fee. This restocking fee includes free return shipping.

*You will receive your return shipping label, within 2 business days of approving the return

*All items are inspected before a refund is processed.

How to do the Return:

* Fill out the form in the contact page
* Once submitted your return request will be reviewed by the team to see if this falls within the relevant return period.
* You will get an email approving your return request.
* If approved you will be given details on how to send the item back.
* Package the item(s) to be returned in a box, please clearly write your name and order number.

Refunds

* Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
* If approved, then your refund or credit will be processed, in the case of a refund a credit will automatically be applied to the original
method of payment, with funds returned to you within 10 working days.
* Refunds can only be offered for items received back within 30 days after delivery, in a new (unused) condition with all labels still attached to the product
(dont worry if the integrity of the out wrapping has been compromised during opening.